Expert View: Salesforce – Is the vendor turning into an industry-specific cloud player?

Salesforce is one of the largest front-office software vendors and has continuously developed its coverage and portfolio. As a logical step, Salesforce has launched a vertical offering, looking to gain a stronger foothold in customers’ critical business processes. The industry-specific clouds are all built on the Salesforce Customer 360 platform, which ensures strong integration and makes it possible to share knowledge and best practices among customers and partners.

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